FAQs

Where is my proxy username and password?

You can find your username and password for your Bright Data product (e.g. proxy, unlocker, scraping browser etc) in the “Overview” tab for product you created. You can create more than one password if you want.

Note: the username and password you created for the Bright Data site are NOT used for accessing the actual products. It is only used for dashboard access.

Which port shall I use: 22225 or 33335?

Proxy port

When working with Bright Data proxies in Native mode, you need to provide a proxy port. This setting is redundant when working with proxy APIs - see more here of the differences between API vs. native Access.

Proxy port transition

Bright data now serving requests over native proxy port 33335. In the past, we served requests over port 22225 which is now phasing out. Bright data has updated its current SSL certificate which will expire in September, 2026 to a new certificate which will expire in September 2034.

For proxy zones of types Residential, Mobile, Unlocker and SERP which require either KYC or SSL Certificate it is essential to install the correct certificate which complies with port used.

If you are already using the old SSL certificate in your code or installed on your machine, we strongly rcommend plan the transition to new port 33335 at your earliest convenience.

Supported settings

Port	Certificate	Expiration
22225	Old certificate	September 2026
33335	New certificate	September 2034

Working in Tandem

As two certificates operate in tandem and differ by port, you can gracefully migrate your proxy and scraping tools to the new port and certificate. As long as you use the correct certificate towards the correct port (new -> 33335 and old -> 22225) it should work.

How do I set up a password for my account?

Even if you first signed in with ‘magic link’ or or using a six digit code, you can always create a password for your account. You can then save the password in your browser for faster access to the control panel.

To set up a password for your Bright Data account, follow these steps:

1. Access authentication settings: Click on “Settings” and go to the ‘Passwords & authentication’ tab
2. Create your password: Follow the instructions to create a password for your account. We recommend a least a 10-digit password with numbers and symbols.

Remember, each user must set their own password. If you have other users on your account, they can configure their passwords individually if needed.

Note: If you’re authenticated via third-party service like Google or GitHub, please add a separate user and sign in through Bright Data’s standard signup flow instead of using third-party services.

How to review IPs Allocated to Your Zone?

To review the list of IPs allocated to your zone, simply navigate to ‘My proxies page’, click on your Proxy zone, scroll down to the ‘Allocated IPs’ section, then simply click ‘Show allocated IPs’ or ‘Download IPs list’.

Due to privacy and security concerns, this option is not available for Residential Shared Pay-Per-GB configuration. See -session flag instead.

How to view your zone's statistics?

There are 2 ways to view your zones statistics:

via Control Panel

• To see stats across all your zones, go to your dashboard:
• To see stats for a specific zone, click on “Proxies and Scraping” on the left navigation bar and go to the zone’s settings and click the “statistics” tab:

How to set limits to bandwidth usage?

By default, all proxy zones have unlimited usage, and you can set a limit by one of 4 parameters:

• $/day
• $/month
• bytes/day
• bytes/month

To set this limit on one of your zones, from Bright Data’s ‘My proxies page’

1. Go to any of your zone's settings by clicking on that zone.
2. Go to the "Access parameters" tab.

   

3. Scroll down to "Limit", the default value is "unlimited"
4. Click the "edit" button

   

5. Enable the "spend limit" option.

   

6. Set the parameters you wish to work with and click "update"
7. You'll see the change back in the Limit section and the proxies page, in the Usage/Spend Limit column.

How do I calculate the Cost effectiveness of residential IPs?

How did we calculate this table?

Your company needs to collect information from the web by sending 1,000 http requests per hour to a specific website. You write the scraper code and run it through a server. The target website allows 50 requests per minute from the same IP before blocking your scraper. Now, you have to purchase more proxies.

Assuming you choose datacenter proxies:
You don’t want to share IPs, so you buy 200 dedicated data-center IPs. You code the integration of the scraper with the new data-center proxies for 2 hours and then run the new program. This time, it takes 3 days for your target website to detect your scraper. Once your proxies are detected, you’ll have to purchase new proxies and repeat this process again, checking each day to make sure the proxies haven’t been detected. Cost per month (all numbers are from real customers):

• 200 dedicated IPs: $500
• Bandwidth: (1000 request X 20KB per request X 24 hours X 30 days = 14.5GB): $3 per month
• Developer (2 hours integration X 10 + 1 hour every 3 days for managing the proxies): ~3 days of work a month or ~$900

Your total cost per month will be at least $1400 for just these things alone, and the salary of$

30 per hour for a developer is very conservative. Additionally, this doesn’t account for a lack of information reliability if your target website sends misinformation before blocking you or if your information flow is cut every few days, which can be detrimental to your brand or your revenue stream.

Assuming you choose Bright Data residential proxies:
You buy a basic package of 40GB with access to unlimited residential IPs. It takes 2 hours to integrate your scraper. Due to an average of 3 million residential IPs available each day, your target website can’t detect your scraper, allowing you to focus on other projects.

The bandwidth and unlimited IPs cost just $500 per month. Your information is always reliable because your requests are always successful and access is never cut in the middle of the month. When your business grows as a result of this scraping and your projects exceed 600MB each month, the difference in costs can be much higher than just \\~$

Bright Data also allows you to suspend your account when not in use, so your cost can be lower than $500 per month. Start by using the$

5 voucher for free data-center traffic to test Bright Data’s benefits and then ask for access to our residential network for cheap and reliable data collection.

What is the yellow warning icon next to my zone name?

This is a reminder to setup your whitelist access

To restrict your proxy zone access from access from anauthorized servers, we recommend you setup an IP whitelist. This will ensure only IPs you recognize will be allowed to access your proxy zone, for higher security and control.

Consult your IT or networking specialist to make sure your outgoing IP is fixed and does not change, otherwise you may block yourself or other authorized users from your company to access the proxy zone.

How to restrict access using Token-based Authentication

This workflow is optimal when using multiple crawlers with rotating IPs that target the Proxy Manager installed remotely. This method requires an Authentication token.

Run From inside the remote server the next command in Terminal/CMD

curl -X GET "http://127.0.0.1:22999/api/gen_token" -H "accept: application/json"

This will generate an authentication token for you:

Output

"token":"<TOKEN_STRING>"

Now you can simply send a request using the access token you just created:

curl -x token:<TOKEN_STRING>@<remote-server-IP>:<Port> "target-site.com"

Is there a way to know if my publicly-available data was collected by Bright Data's collection platform?

Yes

You can check if your public data was collected here:https://brightdata.com/check\\\_your\\\_data.

Do you only collect public data or do you also collect private data?

We never collect private data. We only collect publicly-available data.

What is Playground mode?

When you sign up, your account automatically enters a free trial “Playground mode” for the first 3 days, allowing you to instantly try different Bright Data solutions. No credit card or any other form of payment method is needed.

You can extend this free trial. To test or use Bright Data’s proxy solutions without any kind of limitations and receive a $5 free credit, verify your account to start our Limited 30 day trial. Note that the 30-day trial does not apply to certain countries.

Submitting a KYC verification form or a port request form is not available during Playground mode. To start the KYC or ports request process you will need to deposit at least $10 to your account.

Playground mode is a free trial intended for small-scale testing and exploration, not for large-scale tests or production use. Product usage is subject to limitations such as speed, bandwidth, and requests per second until you verify your account and start our Limited Trial.

What is Limited Trial mode?

Limited Trial mode if a free trial period that allows you to freely explore our Bright Data proxy solutions without immediate payment. You’ll receive a $5 credit to use any of our proxy services for a period of 30 days, giving you a full month to test and experience our offerings.

Note that the 30-day trial does not apply to certain countries. If you don’t see this option, add funds to your account to start using Bright Data - you can add as little as $10 to get started with a Pay as You Go plan.

How do I verify my account to start the “Limited Trial” and receive a $5 credit?

Account verification is simple and free. Just add a valid payment method to your account to start Limited Trial mode and receive your $5 credit. You will not be charged.

What happens after the 30-day trial?

At the end of the 30-day trial period, your free credits will expire (if not already used) and you will need to add funds to your account to continue using our platform.

Can I use the free credit on any of your proxy products?

Yes, the $5 trial credit can be used on any of our proxy products during the duration of the trial, allowing you to test the products that best fit your needs.

Why can't I connect to brightdata.com site or dashboard?

In rare cases, some ad-blocking program/extensions can block access to Bright Data sites. If you encounter any issues, whitelist brightdata.com or disable the ad-blocker.

Where can I see the list of country codes?

Below is the list of ISO 3166 country codes. Not all the countries in the list have Bright Data proxies, most of the countries do.

Country Name	Country code
Åland Islands	ax
Zimbabwe	zw
Zambia	zm
Yemen	ye
Western Sahara	eh
Wallis and Futuna	wf
Virgin Islands (U.S.)	vi
Virgin Islands (British)	vg
Viet Nam	vn
Venezuela (Bolivarian Republic of)	ve
Vanuatu	vu
Uzbekistan	uz
Uruguay	uy
United States of America (the)	us
United States Minor Outlying Islands (the)	um
United Kingdom of Great Britain and Northern Ireland (the)	gb
United Arab Emirates (the)	ae
Ukraine	ua
Uganda	ug
Tuvalu	tv
Turks and Caicos Islands (the)	tc
Turkmenistan	tm
Turkey	tr
Tunisia	tn
Trinidad and Tobago	tt
Tonga	to
Tokelau	tk
Togo	tg
Timor-Leste	tl
Thailand	th
Tanzania, United Republic of	tz
Tajikistan	tj
Taiwan (Province of China)	tw
Syrian Arab Republic	sy
Switzerland	ch
Sweden	se
Svalbard and Jan Mayen	sj
Suriname	sr
Sudan (the)	sd
Sri Lanka	lk
Spain	es
South Sudan	ss
South Georgia and the South Sandwich Islands	gs
South Africa	za
Somalia	so
Solomon Islands	sb
Slovenia	si
Slovakia	sk
Sint Maarten (Dutch part)	sx
Singapore	sg
Sierra Leone	sl
Seychelles	sc
Serbia	rs
Senegal	sn
Saudi Arabia	sa
Sao Tome and Principe	st
San Marino	sm
Samoa	ws
Saint Vincent and the Grenadines	vc
Saint Pierre and Miquelon	pm
Saint Martin (French part)	mf
Saint Lucia	lc
Saint Kitts and Nevis	kn
Saint Helena, Ascension and Tristan da Cunha	sh
Saint Barthélemy	bl
Réunion	re
Rwanda	rw
Russian Federation (the)	ru
Romania	ro
Republic of North Macedonia	mk
Qatar	qa
Puerto Rico	pr
Portugal	pt
Poland	pl
Pitcairn	pn
Philippines (the)	ph
Peru	pe
Paraguay	py
Papua New Guinea	pg
Panama	pa
Palestine, State of	ps
Palau	pw
Pakistan	pk
Oman	om
Norway	no
Northern Mariana Islands (the)	mp
Norfolk Island	nf
Niue	nu
Nigeria	ng
Niger (the)	ne
Nicaragua	ni
New Zealand	nz
New Caledonia	nc
Netherlands (the)	nl
Nepal	np
Nauru	nr
Namibia	na
Myanmar	mm
Mozambique	mz
Morocco	ma
Montserrat	ms
Montenegro	me
Mongolia	mn
Monaco	mc
Moldova (the Republic of)	md
Micronesia (Federated States of)	fm
Mexico	mx
Mayotte	yt
Mauritius	mu
Mauritania	mr
Martinique	mq
Marshall Islands (the)	mh
Malta	mt
Mali	ml
Maldives	mv
Malaysia	my
Malawi	mw
Madagascar	mg
Macao	mo
Luxembourg	lu
Lithuania	lt
Liechtenstein	li
Libya	ly
Liberia	lr
Lesotho	ls
Lebanon	lb
Latvia	lv
Lao People’s Democratic Republic (the)	la
Kyrgyzstan	kg
Kuwait	kw
Korea (the Republic of)	kr
Korea (the Democratic People’s Republic of)	kp
Kiribati	ki
Kenya	ke
Kazakhstan	kz
Jordan	jo
Jersey	je
Japan	jp
Jamaica	jm
Italy	it
Israel	il
Isle of Man	im
Ireland	ie
Iraq	iq
Iran (Islamic Republic of)	ir
Indonesia	id
India	in
Iceland	is
Hungary	hu
Hong Kong	hk
Honduras	hn
Holy See (the)	va
Heard Island and McDonald Islands	hm
Haiti	ht
Guyana	gy
Guinea-Bissau	gw
Guinea	gn
Guernsey	gg
Guatemala	gt
Guam	gu
Guadeloupe	gp
Grenada	gd
Greenland	gl
Greece	gr
Gibraltar	gi
Ghana	gh
Germany	de
Georgia	ge
Gambia (the)	gm
Gabon	ga
French Southern Territories (the)	tf
French Polynesia	pf
French Guiana	gf
France	fr
Finland	fi
Fiji	fj
Faroe Islands (the)	fo
Falkland Islands (the) [Malvinas]	fk
Ethiopia	et
Eswatini	sz
Estonia	ee
Eritrea	er
Equatorial Guinea	gq
El Salvador	sv
Egypt	eg
Ecuador	ec
Dominican Republic (the)	do
Dominica	dm
Djibouti	dj
Denmark	dk
Côte d’Ivoire	ci
Czechia	cz
Cyprus	cy
Curaçao	cw
Cuba	cu
Croatia	hr
Costa Rica	cr
Cook Islands (the)	ck
Congo (the)	cg
Congo (the Democratic Republic of the)	cd
Comoros (the)	km
Colombia	co
Cocos (Keeling) Islands (the)	cc
Christmas Island	cx
China	cn
Chile	cl
Chad	td
Central African Republic (the)	cf
Cayman Islands (the)	ky
Canada	ca
Cameroon	cm
Cambodia	kh
Cabo Verde	cv
Burundi	bi
Burkina Faso	bf
Bulgaria	bg
Brunei Darussalam	bn
British Indian Ocean Territory (the)	io
Brazil	br
Bouvet Island	bv
Botswana	bw
Bosnia and Herzegovina	ba
Bonaire, Sint Eustatius and Saba	bq
Bolivia (Plurinational State of)	bo
Bhutan	bt
Bermuda	bm
Benin	bj
Belize	bz
Belgium	be
Belarus	by
Barbados	bb
Bangladesh	bd
Bahrain	bh
Bahamas (the)	bs
Azerbaijan	az
Austria	at
Australia	au
Aruba	aw
Armenia	am
Argentina	ar
Antigua and Barbuda	ag
Antarctica	aq
Anguilla	ai
Angola	ao
Andorra	ad
American Samoa	as
Algeria	dz
Albania	al
Afghanistan	af

Can I use Bright Data as a VPN for my PC?

Not really. Bright data is a service for enterprise customers who want to collect public web data from the Internet, and is not designed for private users.

In addition, using Bright data does not encrypt your Internet traffic.

If you want a free VPN, we recommend you check out BrightVPN - it is available for Windows and macOS, and does not even require you to open an account, ensuring complete anonymity.

Can I use direct BrightData API to manage my account?

Yes, we he an extensive coverage of actions that can be performed programatically via code by using our direct API to manage your account and proxies/zones - you can perform actions like adding or deleting zones, managing IP whitelists/blacklists, fetch a list of IPs allocated to your zone, get billing balance and so on. For more detailed and accurate information, please see or API documentation section - Account Managment API Documentation

How can I add my company details to the invoice?

You can add your company details in the Account Settings, and your monthly invoices will be addressed to your company automatically.

How can I change/update the email adress on my account?

You cannot directly “change” or “update” the email adress in your account. But, you can create a new user with the new email adress, and then delete the “old” user - this would achieve the same desired result as updating/changing/replacing your email adress.

How to access proxies with IP whitelist only? (IP:PORT method)

To gain access your proxies by IP whitelist authentication only (IP:PORT), without using the API key authentication method or the USERNAME:PASSWORD authentication method, you can utilize the Proxy Manager tool.

How can I see my account verification status (KYC)?

You account verification status is under account settings -> Profile in Bright Data control panel. In there you can see your verification sttus

Where can I see the legal restrictions and policies of BrightData?

To see our legal restrictions and policies, please see the following page: Bright Data Master Service Agreement

How can I contact Bright Data Support/Account Manager/Sales/Compliance?

If you need to reach out to our staff, you can do that either through the Help & Support section in the control panel - in the top right section of the screen under the question mark icon (?) or by emailing [e-mail], [e-mail] or [e-mail]

Note: assistance from our staff is only provided to paying customers or customers who are employees of an enterprise. If the option to contact support is not available via the control panel, please add funds to your account and the option will be unlocked.

What is zproxy.lum-superproxy.io?

zproxy.lum-superproxy.io is a deprecated proxy integration endpoint that was used by BrightData in the past - It should not be used anymore as it has been replaced with: brd.superproxy.io

When should i use scrapers and when should i use datasets?

**When should I use scrapers vs. datasets?**

• Use Scrapers: When you need fresh or real-time data (e.g., prices, news, or live updates) or if the data isn’t available in existing datasets. Scrapers are ideal for tracking changes over time or gathering niche, specific information directly from websites.

• Use Datasets: When you need historical data or pre-collected, and structured information. Datasets save time and effort, especially for machine learning, analytics, or research, but may not always be up-to-date.

For ongoing projects, you can combine datasets for historical context and scrapers for real-time updates.

I want to DELETE my account

If you wish to completely delete your account and all associated data, please contact our compliance department at [e-mail].
If you wish to disable your account you should contact our sales department - [e-mail]