Billing

All of the prices posted on our website are the US Dollar prices

How Bright Data billing works?

A minimum monthly commitment - Each plan requires you to commit to paying a minimum amount at the beginning of every month while your account is in “active” status. This minimum commitment will set the limits for your basic usage: once your usage goes over your minimum commitment amount, you will need to add additional funds to keep using our service.

Learn more at our pricing page.

How do I re-verify my account to clear a billing issue?

If your account was blocked, you will immediately receive an email explaining how to resolve the issue. Contact your dedicated account manager or Bright Data’s compliance team at [e-mail]. To reinstate your blocked account, you will need to provide the following:

Registered Companies

• A company registration form
• A photo of the flagged payment method

How does the Bright Data billing cycle work if I am only using data-center IPs?

When customers only use data-center IPs, we calculate their cost on a daily basis. We subtract this daily cost from the current balance in your account, showing the remaining balance available for use. Costs are calculated according to the IP types used (shared vs. dedicated), as well as bandwidth/GB used. We also calculate any additional costs for added features (like exclusive time or dedicated domain/host).
You will be billed for the costs described above on the 1st of every month. The balance remaining in your account will reflect the amount available for future use.

How does the Bright Data billing cycle works?

Bright Data’s billing cycle starts on the 1st of each month. This means that you will be billed for your monthly account commitment automaticlly at the 1st of every month as long as your account status is active.

What happens if I join Bright Data in the middle of the billing cycle (in the middle of the month)?

If you join Bright Data in the middle of the month, your first minimum account commitment payment will be charged on the day you join and usage will retroactively apply only to the days in which your account was active during the month.
Example: You join the Bright Data Residential Network on the June 25th, your price plan has a $500 minimum monthly commitment and you make your first payment of$

500.
What will happen on July 1st?

• Our system will see your account was active for only 6 days during June which are 20% of the month, so the relative part of the minimum monthly commitment will be $100. Unless the cost of your usage was higher than that,$

  100 will be your cost for June.

• We will send you an invoice and take $100 from your balance against June cost, leaving your balance with$ 1.

• Since on the 1st of every month your balance needs to comply with your minimum monthly commitment, we will now charge your credit card for $100 in order to top it back to$

  500 to comply with your minimum monthly commitment for July.

Will I receive an invoice?

Yes. On the 1st of the month, you will receive an invoice. The invoice will provide details of your previous month’s usage. It will breakdown how your usage related to your minimum account commitment (and if applicable, any additional funds that were added during the course of the month).

What is the time zone used for my billing cycle?

All billing calculations are made according to our dashboard timezone which is UTC+0. How this can effect your billing? You have the option to enable and disable your Zones. The time of enabling/disabling will be in UTC time therefore the daily charges will be applied accordingly.

I will not be using Bright Data on a daily basis but on a per-project basis. Do I still need to pay the entire minimum monthly commitment?

During time periods where you are not using our service, you can turn off your Zones. Billing for service will only apply for the relative part of the month when the service was active. All billing calculations are made according to our dashboard timezone which is UTC+0. How this can effect your billing? You have the option to enable and disable your Zones. The time of enabling/disabling will be in UTC time therefore the daily charges will be applied accordingly.

What happens if I process a chargeback dispute?

In case you process a credit card chargeback or bank dispute and the reason is unjustified, Bright Data will charge a handling fee of $150 per charge.

Why was my account blocked due to billing issues?

An account is blocked due to billing issues for one of the following reasons:

• A discrepancy between payment method and personal details
• The user has logged in from a country that differs from where the credit card is from
• Too many attempts to process a declined payment
• Failure to authenticate a credit card payment using 3D secure

How to add users to the invoice recipients list?

To add an email address to invoice recipients list, please follow the below guide

1. Click the "Billing" button on the Control Panel sidebar
2. Scroll down the page
3. In the "Invoice recipients" screen, click on the "+ Add new recipient" button button
4. Add name and email address
5. Click on the "Add" button

What if my account is not in “active” status for the entire month?

If you have remaining funds in your balance during a month in which you were inactive, you will not lose your balance, but will be charged to bring that balance up to the minimum monthly commitment on the 1st day of the next month.

How can I prevent suspension of my account?

To ensure that your account is never suspended, we highly recommend that you use our automatic recharging option. It can be activated in the “billing” section of your account and ensures uninterrupted service. Auto recharge starts to work when your available balance drops below 85% of the total account balance. The amount set is entirely up to you and can be of any denomination.